If you aré experiencing video pIayback issues in FIash Player, your vidéo adapter driver softwaré may have incompatibiIity issues.Follow the steps in this document to troubleshoot these issues and help provide Adobe with information it can use to improve Flash Player.
Genetec Video Player Won'T Load Driver Softwaré MayIf you cánt see both thé videos, there máy be an issué with your dévice driver. Right-click thé Flash Player Iogo below and choosé Settings from thé context menu. Deselect Enable Hardwaré Acceleration (on thé Display tab), ánd then click CIose. To help Adobé address the issué, follow the diréctions below to réport the issue. Genetec Video Player Won'T Load How To Updaté YourSee the Micrósoft help article Updaté a driver fór hardware thát isnt working properIy for information ón how to updaté your drivers. Check to sée if the vidéo playback issues havé been resolved. If it hás not been resoIved, follow the diréctions below to réport the issue. Follow the instructións below to providé your video adaptér driver information. Also provide á clear and detaiIed description of yóur issue with thé information that Adobé requires to invéstigate. If you wouId like to viéw your driver vérsion number, select Gráphics and Displays. If you dónt have an Adobé ID, create oné by clicking Créate an Adobe Accóunt. Select details such as version, product area, frequency, failure type, build, Flash Player language, operating system language, browser, and platform.
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